Quick Reference
Login: app.hellogoodlabs.com
Reset password: Use the "Forgot Password" link
Need help? [email protected]
Update Profile Information
Email address
Log into your account
Go to Settings > Profile
Update your email address
Verify your new email
Password reset
Click "Forgot Password" on the login page
Enter your email
Check your inbox for the reset link, and check spam just in case
Create a new password
Export Your Data
Download results
Go to Add Results > Download
Save to your device
Request full data export
Email [email protected]
Request a data export
Receive within 30 days
Delete Account
To close your account
You can visit app.hellogoodlabs.com/profile and delete your account from that page
Before deleting
Download all results you want to keep
Note that historical data will be permanently deleted
Cancel any scheduled appointments
Privacy Settings
Your data is protected:
HIPAA‑compliant storage
Encrypted transmission
No data sold to third parties
You control who sees your results
Need Help?
Email: [email protected]
Include: Your account email and a specific request